Legal / Company Information
Effective Date: 22 September 2026
Last Updated: 22 September 2026
This Legal / Company Information page provides important information about BrandRipple InfoTech (“BRIT”, “BrandRipple InfoTech”, “we”, “us”, “our”, or “the Company”), the business operating this Website and providing the Products and Services made available through https://brandrippleinfotech.com/.
This page is intended to make relevant business, contact, customer-support, e-commerce and grievance information readily accessible to Website users, customers, clients and other stakeholders.
The information on this page may be updated whenever the Company’s legal, operational, contact, tax, e-commerce or business information changes.
1. Business Identity
Brand / Trade Name:
BrandRipple InfoTech
Legal Entity Name:
BrandRipple InfoTech
Business / Entity Type:
Proprietorship
State of Registration:
Puducherry
Country:
India
2. Principal Business Address
Principal / Registered Business Address:
M.G Road, Muthialpet, Puducherry
City:
Puducherry
State:
Puducherry
Postal Code:
605003
Country:
India
Where the Company maintains additional offices, branches or business locations that are relevant to customer transactions, the applicable details may be published or provided through the Website or relevant contractual documentation.
3. BrandRipple InfoTech Website
Official Website:
https://brandrippleinfotech.com/
The Website may include:
- company information;
- branding and creative Services;
- digital Services;
- technology Services;
- content and marketing Services;
- Digital Products;
- online shopping facilities;
- customer accounts;
- payment facilities;
- downloadable resources; and
- other features introduced by BRIT from time to time.
4. Nature of Business
BrandRipple InfoTech operates as a branding and digital services business.
Depending on the specific engagement, BRIT may provide:
- branding and brand strategy;
- visual identity services;
- creative and graphic design;
- website and digital-presence solutions;
- technology and digital implementation;
- content-related Services;
- digital marketing;
- AI-assisted workflows and Services;
- digital resources;
- downloadable Digital Products; and
- other related Products and Services.
The Products and Services actually available at any given time may change.
5. Online Store
BRIT may operate an online store through the Website for the sale of Digital Products.
Digital Products may include, without limitation:
- templates;
- design resources;
- branding resources;
- graphics;
- business resources;
- digital documents;
- guides;
- toolkits;
- editable files;
- educational resources;
- marketing resources; and
- other electronically delivered Products.
Unless expressly stated otherwise on a Product page, Products sold through the online store are delivered electronically and are not physical goods.
6. Digital Product Delivery
Digital Products may be delivered through:
- download links;
- email;
- customer accounts;
- secure access pages;
- protected digital delivery systems; or
- other electronic delivery mechanisms selected by BRIT.
Customers should ensure that the email address and other information supplied during checkout are accurate.
Additional information regarding Digital Product delivery is provided in the Refund, Cancellation & Digital Product Delivery Policy.
7. Customer Care
Customer Care Email:
brandrippleinfotech@gmail.com
Customer Care Phone:
+91 9486 241993
Customer Support Hours:
10:00am to 06:00pm
Customers may contact BRIT regarding:
- Products;
- Services;
- Orders;
- payments;
- Digital Product delivery;
- downloads;
- account access;
- refunds;
- cancellations;
- technical issues; and
- other Website-related matters.
The latest contact information published on the Website should be treated as the current official contact information.
8. Grievance Redressal Contact
BRIT maintains a grievance mechanism for customer and consumer complaints in accordance with applicable requirements.
Grievance Email:
brandrippleinfotech@gmail.com
Grievance Phone:
+91 9486 241993
The Consumer Protection (E-Commerce) Rules, 2020 provide for an e-commerce entity to publish grievance-officer details and a mechanism through which consumer complaints may be made.
9. Grievance Submission
Customers may submit grievances through the official grievance contact details published on this Website.
A grievance should, where applicable, include:
- customer name;
- contact information;
- Order number;
- invoice number;
- transaction reference;
- Product or Service details;
- description of the issue;
- supporting information; and
- requested resolution, where applicable.
Additional information may be requested where reasonably necessary to investigate the grievance.
The detailed procedure is provided in the Grievance Redressal Policy.
10. Customer and Consumer Communication
BRIT may communicate with customers through:
- email;
- telephone;
- customer accounts;
- Website notifications;
- messaging services;
- electronic invoices;
- order confirmations;
- payment notifications; and
- other communication methods agreed or made available by BRIT.
Customers are responsible for providing accurate contact information.
11. Online Payment Information
BRIT may accept online payments through payment gateways, banks, payment processors and other authorised financial service providers.
Available payment methods may include, where enabled:
- credit cards;
- debit cards;
- UPI;
- net banking;
- digital wallets;
- bank transfers; and
- other payment methods supported by the applicable payment provider.
The payment methods actually available may change from time to time.
Payment processing may also be subject to the applicable payment provider’s own terms, privacy policy and security procedures.
12. Payment Service Provider
The Website may use one or more third-party payment providers.
Primary Payment Provider:
Razorpay
Payment Provider Website:
https://razorpay.com/
Where more than one payment provider is used, the applicable provider may depend on the payment method, Product, customer location or Website configuration.
13. Transaction Security
Customers should enter payment information only through the official BRIT Website or the authorised payment interface presented during checkout.
BRIT does not request customers to provide:
- UPI PIN;
- card PIN;
- banking password;
- CVV through ordinary email;
- one-time payment authentication codes outside the authorised payment process; or
- other confidential payment credentials through ordinary customer-support communications.
Customers should immediately contact their bank or payment provider if they suspect an unauthorised financial transaction.
14. Tax Information
Where BRIT is registered under GST and applicable tax is chargeable, relevant transaction documents and invoices will contain applicable tax information in accordance with law.
Where applicable, invoices may contain information such as:
- supplier name;
- supplier address;
- GSTIN;
- invoice number;
- invoice date;
- description of Products or Services;
- applicable tax information;
- taxable value;
- total transaction value; and
- other information required under the applicable tax rules.
GST invoice requirements are prescribed by the applicable GST framework and rules.
15. GST Registration Information
GSTIN:
[WILL BE AVAILABLE ASAP]
GST Registered Name:
[WILL BE AVAILABLE ASAP]
Where BRIT is not required to register under GST, the Website and transaction documentation will reflect the applicable tax position.
16. Legal Documents
The principal legal documents governing use of the BRIT Website and online store include:
Terms & Conditions
Governs Website use, Services, Products, transactions, intellectual property, liability, disputes and related matters.
Privacy Policy
Explains the handling of personal information and related privacy matters.
Refund, Cancellation & Digital Product Delivery Policy
Explains refunds, cancellations, Digital Product delivery and transaction-related remedies.
Digital Product License & Usage Policy
Explains the rights and restrictions applicable to purchased Digital Products.
Cookie Policy
Explains the use of Cookies and similar technologies.
Website Disclaimer
Explains the limitations applicable to general Website information and other content.
Intellectual Property & Copyright Policy
Explains ownership, permitted use and protection of intellectual property associated with BRIT.
Grievance Redressal Policy
Explains the mechanism for raising and resolving customer complaints.
17. Digital Product Licensing
Digital Products purchased through BRIT are subject to the applicable Product license.
Unless expressly stated otherwise, purchasing a Digital Product does not automatically transfer ownership of the underlying intellectual property.
Customers should review the applicable license before purchasing or using a Digital Product.
18. Refund and Cancellation Information
Refunds and cancellations are governed by the applicable:
Refund, Cancellation & Digital Product Delivery Policy
and any Product-specific terms displayed before purchase.
Because Digital Products may become accessible or downloadable shortly after successful payment, refund treatment may differ from physical goods.
Mandatory statutory rights remain unaffected.
19. Customer Accounts
Where BRIT provides customer accounts, customers may use those accounts for purposes such as:
- managing Orders;
- viewing purchase history;
- accessing Digital Products;
- managing downloads;
- receiving account communications; and
- obtaining customer support.
Customers are responsible for maintaining the security of their account credentials.
20. Intellectual Property Ownership
Unless expressly stated otherwise:
- BRIT retains ownership of its Website content and intellectual property;
- Digital Products are provided under applicable licenses;
- client-owned materials remain subject to applicable client rights;
- third-party materials remain subject to their respective rights and licenses; and
- custom project ownership is governed by the applicable Project Agreement.
21. Third-Party Services
BRIT may rely on third-party providers for:
- payment processing;
- hosting;
- cloud infrastructure;
- email;
- analytics;
- security;
- advertising;
- customer support;
- Digital Product delivery;
- software;
- APIs;
- AI services; and
- other technical or business functions.
Third-party services may be subject to separate terms and policies.
22. Privacy and Personal Information
Information relating to Website visitors, customers, Orders, accounts, payments, Digital Product downloads and Services is handled in accordance with BRIT’s Privacy Policy and applicable law.
The Privacy Policy should be reviewed before submitting personal information or completing a purchase.
23. Cookies and Website Technologies
BRIT may use Cookies and similar technologies for:
- Website functionality;
- security;
- analytics;
- shopping functionality;
- account management;
- Digital Product delivery;
- marketing;
- advertising; and
- performance measurement.
Further information is available in the Cookie Policy.
24. Website Access
The Website is made available through the official BrandRipple InfoTech domain:
https://brandrippleinfotech.com/
Users should verify that they are interacting with the official BRIT Website before submitting personal information or making payments.
25. Official Communications
BRIT’s official customer and business communications may be sent from authorised email addresses, telephone numbers, messaging accounts or other channels published or communicated by BRIT.
Customers should exercise reasonable caution regarding messages requesting:
- payment outside the official checkout process;
- passwords;
- banking credentials;
- UPI PINs;
- card PINs;
- security codes; or
- other confidential information.
26. Fraudulent Websites and Impersonation
BRIT does not authorise third parties to impersonate BrandRipple InfoTech or use misleading websites, accounts, advertisements or communications to obtain customer information or payments.
If you believe that a website, account, message or payment request is falsely representing itself as BRIT, please notify BRIT through the official contact details published on the Website.
27. Business Information Changes
BRIT may change its:
- legal structure;
- registered or principal address;
- customer-support details;
- grievance officer;
- GST registration details;
- payment providers;
- Website features; or
- other business information.
Updated information will be published or reflected in the relevant Website, legal or transaction documentation as appropriate.
28. Changes to This Legal Information
BRIT reserves the right to modify, amend, revise, replace, update, supplement or otherwise change this Legal / Company Information from time to time, subject to applicable law.
Changes may occur due to:
- changes in the Company’s legal structure;
- changes in address;
- changes in tax registration;
- changes in contact information;
- changes in payment providers;
- changes in e-commerce operations;
- changes in Services or Products;
- regulatory developments; or
- other legitimate business or legal reasons.
The latest version published on the Website shall be treated as the current version.
29. Acceptance of Updated Legal Information
By continuing to use the Website or engage with BRIT after this page has been updated, you acknowledge the updated information to the extent applicable and legally permissible.
Where a change requires a separate notice, consent or contractual acceptance under applicable law, the relevant mechanism will apply.
30. No Substitution for Transaction Documents
This page provides general business and legal information.
The actual terms applicable to a specific:
- Product;
- Order;
- payment;
- Service;
- project;
- refund;
- license; or
- contractual engagement
may be governed by the applicable transaction documents and Website policies.
31. Relationship with Terms & Conditions
This page should be read together with BRIT’s Terms & Conditions.
In case of a conflict concerning a specific contractual transaction, the applicable Project Agreement, Order documentation, Product-specific terms or other expressly accepted contractual document may govern the relevant matter, subject to applicable law.
32. Relationship with Other Policies
This page should also be read together with:
- Privacy Policy;
- Refund, Cancellation & Digital Product Delivery Policy;
- Digital Product License & Usage Policy;
- Cookie Policy;
- Website Disclaimer;
- Intellectual Property & Copyright Policy; and
- Grievance Redressal Policy.
33. Official Contact Information
BrandRipple InfoTech
Legal Entity Name:
BrandRipple InfoTech
Brand Name:
BrandRipple InfoTech
Registered / Principal Address:
M.G Road, Muthialpet, Puducherry
Email:
brandrippleinfotech@gmail.com
Phone:
+91 9486 241993
Website:
https://brandrippleinfotech.com/
GSTIN, if applicable:
[WILL BE AVAILABLE ASAP]
34. Final Legal Information Acknowledgement
By accessing or using the BrandRipple InfoTech Website, purchasing Products, engaging Services, submitting information, creating an account, making payments or otherwise interacting with BRIT, you acknowledge that:
- the information published on this page is intended to identify the business and its relevant customer-facing information;
- certain information may be updated from time to time;
- the latest information published on the Website should be treated as the current information, subject to applicable law;
- transaction-specific terms may be governed by applicable Orders, invoices, Project Agreements, Product-specific terms and Website policies; and
- mandatory statutory rights and requirements remain unaffected.
BrandRipple InfoTech
Building Brands With Creativity, Technology & Purpose.